Crafting Moments, One Cup at a Time

At Zarevium, we celebrate the beauty of everyday rituals through thoughtfully crafted ceramic cups. Based in Lyon, France, our goal is to bring elegance, functionality, and timeless design into your home. Each piece is carefully curated to enhance your daily moments, from morning coffee to evening tea. We value quality, authenticity, and customer satisfaction above all.

Frequently Asked Questions

Can I pay in a currency other than EUR?

All purchases are processed in EUR. If you pay in another currency, your bank or payment provider may apply exchange rates or additional fees that are outside our control.

How long does delivery take?

Once shipped, orders typically arrive within 4–8 business days. Delivery times may vary depending on the carrier and your location in France.

Do you ship on weekends or public holidays?

No. We do not process, dispatch, or deliver orders on weekends or French public holidays.

What is your return policy?

We offer a 42-day return window for all ceramic cups. Items must be unused, in their original packaging, and in their original condition to qualify for a return.

Do I need to pay for return shipping?

No. All returns are completely free for customers. We also do not charge restocking fees.

How long does it take to receive my refund?

Once we receive and inspect your returned item, your refund will be processed within 18 days. The refund will be issued to your original payment method.

How can I contact customer service?

You can reach our customer support team anytime at info@zarevium.com. We aim to respond within 24 business hours and are available Monday to Friday, 9:00 AM–17:00 PM (GMT+1).

  • Quality You Can Trust

    We prioritize premium materials and meticulous quality checks to deliver durable, safe, and beautiful products you can enjoy every day.

  • Timeless & Trend-Forward Designs

    Our collection blends classic craftsmanship with contemporary styles, ensuring each cup is both visually stunning and a joy to use.

  • Customer-First Service

    Our dedicated support team is always ready to help within 24 business hours.