All purchases are processed in EUR (Euro). If you choose to pay in another currency, your bank or payment provider may apply exchange rates or additional fees, which are outside of our control.

Once shipped, orders typically arrive within 4–8 business days. Delivery times may vary depending on the carrier, destination, and local conditions.

No. Orders are not processed or dispatched on weekends or public holidays. All orders are handled on business days (Monday – Friday).

We offer a 30-day return window from the date of delivery. Items must be unused, in their original packaging, and in original condition to be eligible for a return.

Return shipping is free for defective, damaged, or incorrect items. For change of mind returns, customers may be responsible for the return shipping cost. We do not charge any restocking fees.

Once your returned item is received and inspected, your refund will be processed within 7 business days. The refund will be issued to your original payment method.

You can contact our support team at info@zarevium.com. We aim to respond within 24 business hours and are available Monday – Friday, 9:00 AM – 5:00 PM (GMT+1 / GMT+2 during daylight saving time).