Warranty Policy

Warranty Policy

Last updated: August 17, 2026

Zarevium ("Zarevium") provides the following limited warranty for products purchased through zarevium.com. This warranty is in addition to any non-waivable rights under applicable law in France. For returns within 30 days of delivery, see our Refund Policy.

Coverage Overview

Unless the product page states a different term (the product page controls when present):

  • Fixtures, lighting, and hard goods (excluding consumable bulbs / lamps unless stated on the product page): limited manufacturer warranty of two (2) years from the delivery date against defects in materials and workmanship under normal residential use.
  • Furniture frames and structural components of eligible furniture: limited warranty of one (1) year from delivery against manufacturing defects under normal residential use.
  • Other catalog products: limited warranty of one (1) year from delivery against manufacturing defects under normal residential use, unless otherwise stated.

The applicable warranty period depends on the product category and any warranty terms stated on the applicable product page.

What This Warranty Covers

  • Defects in materials or workmanship existing at delivery or arising under normal use during the warranty period.

What This Warranty Does Not Cover

  • Light bulbs, batteries, and other consumables (unless expressly included);
  • Damage from improper installation, modification, misuse, accidents, or inadequate packaging on customer-arranged return shipments;
  • Normal wear and tear, scratches from use, or natural variation in wood, stone, leather, or fabric;
  • Commercial use unless the product was sold specifically for that purpose;
  • Unauthorized repairs;
  • Issues reported without reasonable proof of purchase.

How to Make a Warranty Claim

  1. Email info@zarevium.com or call +33-6-12-34-56-78 with your order number, description of the issue, and clear photos/video.
  2. We may request additional information or arrange inspection, repair parts, replacement, or as appropriate based on the nature of the issue and applicable law.
  3. Do not return products for warranty service until we provide authorization and a shipping address.

Remedies may include replacement parts, repair guidance, replacement product, or partial/full refund, depending on the issue and product availability.

Contact

Warranty questions:

  • Company: Zarevium
  • Brand / Website: Zarevium (zarevium.com)
  • Address: 1 Rue de la Fontaine, 66130 Ille-sur-Têt, France
  • Email: info@zarevium.com
  • Phone: +33-6-12-34-56-78